Product Leader  |  Always building.

BrendaLienh.

I build products that bring people in,and experiences that make them stay.

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Areas of depth

Expertise

Subscriptions

Subscriptions & Monetization

Pricing strategy, behavioral economics, paywall design, trial-to-paid conversion, checkout best practices and churn reduction across consumer subscription products.

Growth

Growth & Acquisition

Funnel optimization, paid and organic growth loops, onboarding flows, and the levers that move top-of-funnel metrics.

Experimentation

Experimentation & A/B Testing

Program design, hypothesis frameworks, instrumentation, and running Build-Measure-Learn cycles that actually teach you something.

Engagement

Loyalty & Engagement

Retention mechanics, cross-channel loyalty programs, behavioral triggers, and the features that bring users back.

Leadership

Cross-functional Leadership

Executive buy-in, stakeholder alignment, roadmap negotiation, and building the team dynamics that sustain output.

Analytics

Data-informed Development

KPI frameworks, proxy metrics, analytics partnerships, and using data to sharpen decisions without losing sight of the user.

Working style

How I Work

01

Start with the question, not the solution.

Rigorous problem definition before solution space. The fastest path to the wrong answer is skipping this step.

02

Instrument before you ship.

If you can't measure it, you can't learn from it. Measurement gets built into every initiative from day one, not retrofitted after launch.

03

Treat the team like the product.

Great output requires healthy team dynamics, clear ownership, and the psychological safety to call out when something isn’t working. I invest in that as seriously as I invest in the roadmap.

04

Fast iterations beat perfect plans.

Especially in ambiguous spaces, a well-run experiment teaches more than a month of strategy decks. Ship, measure, decide.

My writing
April 7, 2022 · Experimentation

Driving user loyalty through rapid experimentation

What happens when two experimentation-obsessed PMs team up to fundamentally change how their teams work? A detailed playbook on loyalty zones, the Build-Measure-Learn cycle, and why the chunky smoothie phase is worth it.

Read the article →

In their words

What people say

I’ve learned so much from watching how she attacks a problem—she goes from high-level to tactical in just a few minutes. She’s a fantastic communicator, strategic thinker and storyteller. I’m inspired by the fact that she isn’t afraid to make a decision quickly, driven by data and an experimentation-first approach. Plus she has a strong gut instinct built from her experience that has been so great to witness first hand. And lastly, she makes space in the rooms she’s in for others.
Sr. Director of Product, Shutterstock
Brenda is remarkable in both Product Management skills and people management. She is very good at gleaning insights from data and user feedback, assessing multiple opportunities, and identifying the right challenges to tackle. She is an all-around Product superstar who would be an asset to any company—and I would be honored to have a chance to work with her again.
Michelle Martinez LeeAI Principal Product Manager, ADP